Frequently Asked Questions
You can find answers to our most commonly asked questions below. If your question is not answered here, please contact us.
Registering for Workshops
- On the workshop page, select a registration type that includes the text "(for someone else)".
- At checkout, fill out the recipient's name and email.
- The recipient will receive by email a unique voucher code for each workshop you purchase and will get instructions for gaining access to the workshop(s).
- Find the corresponding workshop listed on the Workshops page
- Select your registration type (Student or Professional) to match your voucher and click "Add to cart"
- Use the code from your email at check out to apply the voucher
- You will receive your account details by email (if you are a new user)
- To view your workshops, log in to your account and click on "Workshops"
Accessing Workshops
After you have purchased workshops, login using the email used for registration and the password sent to you by email. If you forget your password, you can request a reset from the login page.
1. Go to "My Workshops" from your account drop-down or from the left menu (which only appears for logged-in users.)
2. Then click on your workshop
3. Click the "Start Workshop" button to access recordings.
If you created a CenterStat account and have used the 'Forgot My Password' link on the sign-in page without success, usually this means that your account has not been activated.
When you registered for CenterStat, you were sent an email with a link to activate your account. You can look for that email and click on the link to activate your account.
If you cannot find this email, please submit a support request and we will be happy to manually activate your account for you.
We regret that we cannot grant extensions on access to replays and materials. Replay expiration dates are set universally for all participants.
Livestream Workshop FAQ
Participants can ask text-based questions using a Zoom function that will be monitored by CenterStat staff and conveyed to the instructor. If a question cannot be answered during the lecture, a text response will be provided at a later time.
Because participants are receiving the Livestream from Zoom and not broadcasting video images back, the connectivity requirements are minimal. A minimum of 150kbps (kilobytes per second) is required to participate in a video webinar, and this can be wired or wireless. Given typical home internet connections or personal WiFi access, these requirements are quite low. For example, it is recommended that a 3000kbps (or 3mbps, megabytes per second) connection be used to stream a movie on Netflix. A typical WiFi hotspot on a typical cell phone is 20-30mbps, thus any standard internet connection should allow for uninterrupted participation in the webinar. See https://www.speedtest.net/ to evaluate your own connection speed. Note that a typical source of connectivity problems in the home is linking the device to the WiFi broadcast unit, so be certain your device is has uninterrupted lines of site to the wireless modem; see, e.g., https://www.familyhandyman.com/smart-homeowner/9-simple-tips-for-faster-wi-fi/
The Livestream does not have DVR-like controls and thus cannot be paused or rewound during the session itself. However, full recordings of Livestream workshops will be available to rewatch for 6 months following the completion of the workshop.
The recordings cannot be saved by the participant and will not be available after the 6 month period. You can log in to your account to access these recordings. The recordings cannot be downloaded by the participant and will not be available after access has expired.
CenterStat by Curran-Bauer Analytics is not able to provide technical support for end-user issues with the Livestream. As such, participants are fully responsible for connectivity that supports the Livestream of audio and video. Information will be provided about the minimum required bandwidth and methods for testing connectivity. However, in the low probability that a participant is not able to connect, there will be access to the recorded sessions for 6 months following the completion of the workshop. If you need assistance accessing recordings or with your CenterStat account, please contact support.
Tuition Reduction Opportunities
We offer reduced-price registrations for graduate students who are actively enrolled in a recognized masters or doctoral training program. No application is necessary to qualify for the student tuition rates; simply choose the student rate when beginning the registration process at the top of the page. Confirmation of student status may be requested at a later time.
Support for Junior Scholars from Under-Represented Groups
We are fortunate to have the opportunity to work in collaboration with the Society of Multivariate Experimental Psychology (SMEP) to provide a limited number of financial awards to students from under-represented groups to attend methodological workshops. These awards are made to qualifying students and post doctoral fellows with available funds of up to $1000 per student. Please see Support for Students from Underrepresented Groups to Attend Methodological Workshops for full details on both of these sources of support.
Curran-Bauer Analytics will fully refund registration fees, minus transaction fees, for cancellations made with one week or more notice prior to the event. Registration fees are non-refundable if a cancellation is made less than one week before the event because all materials are distributed one week prior to the start of each class.
Self-Paced Just-in-Time Workshop FAQ
Self-Paced Just-in-Time Workshops are delivered on the CenterStat platform. You will need an account to access any workshops purchased on CenterStat. Once you are logged in, you can use the right-hand vertical navigation bar to access your purchased Workshops and Downloads. From there, you can navigate to the Workshop landing page and use the course syllabus to navigate through your workshop.
Here is an example of what the CenterStat learning platform looks like:
Any standard internet connection should allow for uninterrupted viewing of the recordings. See https://www.speedtest.net/ to evaluate your own connection speed. Note that a typical source of connectivity problems in the home is linking the device to the WiFi broadcast unit, so be certain your device is has uninterrupted lines of site to the wireless modem; see, e.g., https://www.familyhandyman.com/smart-homeowner/9-simple-tips-for-faster-wi-fi/
If you need assistance accessing recordings or with your CenterStat account, please contact support.
You will have 12 weeks to access Self-Paced Just-in-Time Workshops from the time of purchase. Any downloads associated with the workshop will be available in your account forever.
You can log in to your account to access your recordings at any time. The recordings cannot be downloaded by the participant and will not be available after the 12 week period.
Due to the nature of the online course format, registration fees are non-refundable for self-paced Just-in-Time workshops.